Marketing privacy notice

Purpose 

Marketing

Description 

We keep in touch with customers via Email, Mobile App notifications, Letters and SMS to inform them of: new services available; promotional messages; news and offers from High Life Highland and partners. 

If you don't give us your information

If you do not provide consent we will be unable to inform you of the latest news and offers from High Life Highland. 

Conditions for processing personal information 

Consent – article 6 (1)(a) – we require your personal information to allow us to provide you with communications from High Life Highland. 

Your rights

• Access to personal data
• Amendments to your data
• Removal of your personal data
• Change the way we process your personal data 

Find out more about your rights 

Who we share your information with 

High Life Highland processes your personal data using third party software systems in order for us to deliver customer communications and marketing. For a list and more information on third party processors please visit: www.highlifehighland.com/GDPR/Data-Processors 

How long we hold your information 

Your information will be held for 12 months after you last use any High Life Highland Service or interact with our communications. 

How to withdraw consent 

If you wish to withdraw consent and have your personal information removed, please email DPO@highlifehighland.com 

Automated processing

Your personal information is not subject to automated decision making or profiling. 

Data controller 

The data controller is High Life Highland. 

Data Protection Officer 

Contact our Data Protection Officer (service provided to High Life Highland by The Highland Council): 

Data Protection Officer
Highland Council Headquarters 
Glenurquhart 
Road Inverness 
IV3 5NX 

Tel: 01463 702029 

Email: DPO@highlifehighland.com 

Supervisory authority 

If you are unhappy with the way we have processed your personal information you can contact the Information Commissioner: 

Information Commissioner's Office 
Wycliffe House 
Water Lane 
Wilmslow Cheshire 
SK9 5AF 

Tel: 0303 123 1113 

https://ico.org.uk/global/contact-us/