Menu
  • Home
  • Book Online
  • About
  • Archives
  • Community Centres
  • Visitor Attractions
  • Leisure
  • Libraries
  • Sport
  • Countryside Rangers
  • Music Tuition
Like us on facebook

Policies and User Guides

Find Libraries and Books >>
Find Your Library

Find Your Local Library

To see where your nearest library is, browse its opening hours or contact it directly, please select it from the drop-down list below.

Join the Library

Your Library

To join the Highland Library Services, simply follow our step-by-step sign up process. If You're already a member, login below.

Find a Book Online

Search for Books & More

Search the whole Highland Library Service for books, CDs, e-books and more!

advanced search
Home » Policies and User Guides

Policies and User Guides

A Guide to Using Highland Libraries (pdf 136kb)
Display of Posters, Notices and Leaflets Guidance (PDF 99KB)
Internet Acceptable Use Policy (pdf 73kb)
HLH Guest Wi-Fi Acceptable Use Policy (pdf 162kb)
Highland Libraries Service Policy (pdf 136kb)
Reference & Information Stock Policy (pdf 141kb)

Customer Service Excellence

Customer Charter (pdf 343kb)
HLH Libraries how are we perfroming 2023-24 (pdf 106kb)

Borrowing charges

Library borrowing charges (pdf 370kb)
Standard charges for lost or damaged items (pdf 382kb)

GDPR

Your Data
Privacy Notices
Your Rights
About Our Third Party Processors
Cookies Statement
Subject Access Request

 

Donate to Libraries

  • Libraries Home
  • Join the Library
  • Thurso Art Gallery
  • Bookbug
  • Collect and Return Service
  • Digital Newspapers
  • eBooks
  • Healthy Highland Libraries
  • Highland Literacy
  • High Voltage – Young Volunteers in Libraries
  • HLH Leadership Programme
  • Information for…
  • Internet and Computers
  • Library App
  • Micro:bits in libraries
  • Newspapers and Microfilm
  • Online Reference Resources
  • Policies and User Guides
  • Shop with High Life Highland
  • Summer Reading Challenge

Newsletter Subscription

Where To Next?
  • Home
  • About
  • Archives
  • Community Centres
  • Visitor Attractions
  • Leisure
  • Libraries
  • Sport
  • Countryside Rangers
  • GDPR
  • Contact Us
  • Rate Us
  • Complaints

High Life Highland is a company limited by guarantee registered in Scotland No. SC407011 and is a registered Scottish charity No. SC042593. Registered office Highland Archive Centre, Bught Road, Inverness, IV3 5SS. Telephone: 01349 781700. Email: [email protected]