To help ensure a safe, inclusive and enjoyable experience for all our customers, High Life Highland has clear policies in place for accessing our leisure facilities. Whether you're booking a class, visiting the gym, or bringing children to the pool, these guidelines explain what you need to know before you arrive.
Inverness Leisure policies
Booking cancellation policy - Inverness Leisure
View Inverness Leisure’s cancellation and refund policies for bookings, lessons, training courses, and events. Includes notice periods and payment terms.
Child access to swimming pools - Inverness Leisure
Find out how Inverness Leisure keeps children safe in the pool. This page outlines supervision rules, adult-to-child ratios, area access by age and ability, and splash session details.
Baby swimming guidelines
Helpful tips for introducing your baby to swimming safely and confidently. Learn how to keep them warm, comfortable, and happy in the pool.
Manage your membership
Update your personal details and account information online via our booking system or app.
High Life Highland leisure terms & policies
Terms and conditions and policies for High Life Highland leisure
The Plus One Scheme
High Life Highland supports the Plus One Scheme, helping carers access our venues free of charge.
Armed Forces Covenant
Serving Armed Forces personnel and reservists can enjoy 50% off High Life Highland membership.