Birthday parties terms and conditions

Conditions of Booking

General

1. Bookings will only be accepted on completion of the booking form and on receipt of full payment to Hilton community centre.
2. You can access the activity room 15 minutes prior to the party commencing to prepare for the party.
3. You have 15 minutes after the party is finished to tidy up the room. All rubbish must be removed (black bags will be provided) and the floor swept.
4. This booking allows 1 hour in the games hall then 1 hour in the smaller room for your birthday tea. You cannot return to the games hall after the first hour.
5. The centre kitchen area and all kitchen equipment are NOT available for use.
6. The centre accepts no responsibility for any valuables lost/stolen or left on the premises.
7. Adults must supervise the children at all times. They must never be left in the games hall unsupervised.
8. If you cancel your booking you may be entitled to a refund, the following conditions apply:
   • within 14 days of party - no refund
   • 15 days or over of party - full refund
9. You, the bookee, are responsible for the supervision and behaviour of all people present during the time of the party and for ensuring that there are enough adult helpers.

Birthday Cake Candles and Sparklers

You are permitted to use one traditional birthday cake candle but no sparklers etc are allowed, as they will activate our fire alarm, leading to a false alarm call out for the fire brigade. If you use sparklers etc. after being asked not to, the full cost for the fire service call out may be charged to you.

Maximum Numbers

The maximum number of people for seating is 30. You may have more guests, but we can only provide seating for 30.

Permission to Film or Photograph

For the safety and privacy of users, you must register your wish to use a camera, video camera or mobile phone with camera/videoing facilities within these premises with the centre staff.

1. The above may only be used in the room you are using, nowhere else in the centre
2. Permission from all participants in the group must be sought.
3. If children in the group are under 18, written permission to be photographed/recorded must be sought from parents and proof shown to High Life Highland staff.
4. Using camera/camcorder equipment is at the group’s/individuals own risk and is not the responsibility of the High Life Highland staff.