Key duties and responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Planning - to contribute to the development and implementation of relevant aspects of the High Life Highland planning process, setting measurable targets as required.
- Staff – to contribute to the management and development of staff including assisting with recruitment, disciplinary and grievance procedures and adherence to High Life Highland’s policies.
- Resources - to contribute to the management of digital and physical resources.
- Learning - to contribute to the delivery of reading and learning services adhering as appropriate to the Curriculum for Excellence, including frontline working with pupils.
- ICT - to support and encourage the use of appropriate ICT to enhance learning and communication opportunities as well as service delivery.
- Accountability – to contribute to continuing service improvement measured by Quality Frameworks including Customer Service Excellence.
- CPD - to be actively involved in continuing personal and professional development and prepared to train and encourage others in this respect
- Community - to contribute to the planning, and implementation of Network and Area focussed community initiatives and events.
- H&S - to establish and maintain health and safety standards ensuring that all establishments are fit for purpose and provide attractive environments.
- Responsible Premises Officer - to be responsible for agreed premises to ensure their effective and safe operation.
- Gaelic - to actively promote High Life Highland’s Gaelic Policy
- Representation - to represent High Life Highland on appropriate local and national bodies as required.
- Pursue continuous professional development and contribute to the continuous improvement of High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the team.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
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