Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
Responsible for the safe supervision of the facilities and the health and safety of all facility users
Provide effective, preventative life guarding of all pool sessions.
Carry out the emergency action plans in the event of any accident or injury and to effect water rescues and first aid treatment in line with the appropriate training.
Maintain physical and lifesaving training at the level required to comply with current Health & Safety regulations and any other additional standards set by High Life Highland and participate in any training provided to assist with this requirement.
Assist with and supervise the efficient and safe operation of water and land-based activities.
Organise and lead activities and classes within the programme as required.
Encourage safe and acceptable user behaviour.
Ensure that items of fixed and portable equipment are maintained to the required standard of safety and cleanliness and are set out safely when required.
Liaise with other users and other centre staff on the day-to-day operation of the centre.
Update yourself regularly on all written procedures where relevant.
Bring to the attention of the centre manager or supervisor any improvements that might increase the effectiveness and efficiency of the centre.
Ensure the facility cleaning programme is carried out to the required standard.
Carry out reception/cashier duties including admission and cash control.
Deliver inductions in the Fitness Suite
Promote and sell High Life Memberships to potential new customers
Provide the required high level of customer care.
Pursue continuous professional development and contribute to the continuous improvement of Lochbroom Leisure Centre and High Life Highland as a whole.
Attend and undertake any training online or in person.
Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Lochbroom Leisure Centre team.
High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.
High Life Highland (HLH) is committed to the protection and safeguarding of vulnerable groups,
including children and protected adults and believes that they should never experience any kind of
abuse. It has a responsibility to promote the welfare of those in vulnerable groups and to keep them
safe and to practice in a way that protects them. HLH expects all those with whom the Charity engages
to share this position. Where applicable, new positions will be subject to the appropriate level of
Disclosure Scotland checking; identity checks (address, date of birth), employment/experience history,
two references (one of which must be most recent employer, where appropriate), qualifications, Right
to Work in the UK (where applicable). The above will apply to anyone working on behalf of HLH (paid or
unpaid) including all board directors, staff, workers, volunteers, agency staff and students.
