Key duties and responsibilities
- Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
- Comply with Health & Safety recommendations and any additional standards set by Highlife Highland and to be conversant with the role and responsibilities of the post.
- Update yourself regularly on all written operating procedures and carry out accordingly.
- Organise/lead activities and classes within the programme required by the Manager and Supervisor and to support the running of our children’s activities and play schemes in the holidays.
- Set out and take down equipment, ensure it is maintained to a high standard of safety and cleanliness.
- Carry out routine maintenance of equipment and fittings as required.
- Carry out general cleaning of all areas to a high standard.
- Check for cleanliness and safety on a regular basis and ensure safe methods of work are achieved.
- Provide first aid treatment if qualified and trained to do so.
- Cover reception duties as required.
- Maintain confidentiality and adhere to data protection policy.
- Be conversant with the High Life membership scheme and actively promote the package benefits.
- Be friendly and helpful to users and uphold a high standard of customer care.
- Work as part of a team and contribute to the development and promotion of the centre.
- Attend training as required and achieve and maintain and relevant qualifications.
- Bring to the attention of the Manager any improvement that might increase the effectiveness and efficiency of the centre
- Pursue continuous professional development and contribute to the continuous improvement of the Leisure Centre and High Life Highland as a whole.
- Attend and undertake any training online or in person.
- Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
- Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Leisure team.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
- Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.
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