Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.
Provide excellent customer care to all visitors with an enthusiastic attitude.
Provide information, guidance and assistance to all visitors.
Actively encourage visitors to make donations.
Support both the immediate and wider teams within the museum - in particular assisting with the set up for events and activities, and helping the IMAG café staff.
Work on a rota basis, including regular weekend and bank holiday working, and occasionally in the evening.
Ensure the museum environment is cared for – buildings, artefacts and all facilities are kept clean and tidy.
Ensure that day-to-day activities and procedures are carried out safely, and to undertake training in line with High Life Highland’s Health and Safety requirements.
Undertake retail duties in the museum shop - to keep it clean, tidy and restocked.
Carry out daily and weekly checks in line with requirements for collections care.
Pursue continuous professional development and contribute to the continuous improvement of Inverness Museum and Art Gallery and High Life Highland as a whole.
Attend and undertake any training online or in person.
Aim to reduce wastage and uphold our environmental values of being as sustainable as possible in all tasks.
Assist and support other areas of High Life Highland with particular projects, training or in the event of holidays or sickness working cross-functionally across the Inverness Museum and Art Gallery team.
*** A Disclosure Scotland PVG check is not required for this post ***
High Life Highland is charity and our purpose is Making Life Better. We are a fun, friendly, caring, supportive, inclusive and proud organisation with strong people values based around integrity, community, accountability, respect and example. We believe if all our of employees strive to embrace our people values then, collectively, we give ourselves the best chance of fulfilling our purpose of Making Life Better.
High Life Highland (HLH) is committed to the protection and safeguarding of vulnerable groups,
including children and protected adults and believes that they should never experience any kind of
abuse. It has a responsibility to promote the welfare of those in vulnerable groups and to keep them
safe and to practice in a way that protects them. HLH expects all those with whom the Charity engages
to share this position. Where applicable, new positions will be subject to the appropriate level of
Disclosure Scotland checking; identity checks (address, date of birth), employment/experience history,
two references (one of which must be most recent employer, where appropriate), qualifications, Right
to Work in the UK (where applicable). The above will apply to anyone working on behalf of HLH (paid or
unpaid) including all board directors, staff, workers, volunteers, agency staff and students.
