High Life Highland is excited to introduce its brand-new leisure management system, designed to make joining highlife and booking highlife classes as simple as possible!
Customers can now download the HLH leisure mobile app, which offers several simple tools at their fingertips to keep health and wellbeing goals on track.
Its introduction by High Life Highland represents a major investment for the charity, providing a smoother, more reliable customer management and booking experience. If people prefer – cards are no longer a necessity with customers being able to use the smartphone app or purchase wristbands or fobs that can be scanned on entry.
The new system is set to make life easier for both customers and the organisation. There are live timetables giving members access to real-time schedules and classes – activities and courts can be booked in a matter of seconds across all highlife sites and the use of QR codes means secure, contactless entry.
The modern reception interface not only speeds up transactions it will also save the highlife Central Team a considerable amount of time with customers now able to update payment details on their profile.
The system is now fully up and running from today (Monday 15 December), and with it, comes the requirement for customers to have their photo taken when they next check in at their local leisure centre (certain exemptions apply). The use of images is designed to help prevent fraudulent use of High Life Highland facilities and will not be used for any other purpose.
James Martin, Director of Community, Leisure and Sport at High Life Highland said: “Our team, working with IT company Gladstone, has been working extremely hard to get to this point, where we can launch our new leisure management system and we are absolutely delighted. Customers will find it so much easier to join or to book and it’s making life much easier for our staff too!
“This is a major investment for High Life Highland, but one that we acknowledge is overdue. It brings us up to speed with the latest technology and will result in a much smoother customer experience.”
