Inverness Royal Academy – Latest Updates

Customer Journey

• Entry for the fitness suite will be through the normal entrance.
• Customers must sanitise hands on entry and exit.
• Customers should adhere to safe social distancing and directional signage while visiting the facility.
• Various sanitising and cleaning stations are located throughout the facility.
• Customers should leave the premises as soon as the session is finished following the designated routes.
• Toilet facilities will be available.
• Changing rooms and lockers will be available.
• One member of club or group using the synthetic pitch will come to reception to report their attendance.

Bookings

• All activities must be booked in advance. Bookings via online or by telephone.  All-inclusive and budget members can book up to 7 days in advance, Pay as you go members can book up to 3 days in advance, any payments must be paid in advance.
• All activities have maximum numbers in place to ensure social distancing can be adhered too.
• Please arrive on time for bookings. Avoid being early as queues should be avoided and if you arrive late access may be denied.
• All clubs or groups booking the pitch must complete a booking form prior to use.

Fitness Room Use

• Please use the hand sanitiser stations prior to gym usage.
• Customers should clean all equipment before and after use, this includes items such as dumbbells, weight plates and medicine balls. Various cleaning stations are provided throughout the room.
• Water fountains/ dispensers out of use, please bring your own water or purchase at one of the vending machines.
• If you require a refresh induction of any piece of equipment, please ask a member of staff before using it.
• The toilets across from the gym are available for customer use.

Face Coverings

• A face covering must be worn by all customers when in indoor communal areas, except where an exemption applies (as defined in the legislation), or where there is a valid reason not to wear a face covering, such as eating or drinking and exercising/undertaking physical activity. This is a mandatory requirement.
• HLH Staff will also wear face coverings. Some exemptions to this are: staff at a reception with 2m social distancing and a screen.

Areas Currently Not Open

• At the moment due to current social distancing guidelines and industry recommendations, Sports Halls and gymnasium will remain closed. This will be updated and altered as guidance changes.