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Various sanitising and cleaning stations are located throughout the facility.
Regular reminders will be made regarding social distancing and frequent washing or sanitising of hands.
Customers should adhere to social distancing and directional signage while visiting the facility.
Entry for Fitness Room will be through the main entrance with the exit through the door to the All Weather Pitch (AWP).
Entry and exit for classes on the AWP will be directly via the AWP at the back of the centre (no access through reception).
Customers should leave the premises as soon as their session is finished and by following the designated exit routes.
A face covering must be worn by all customers when in indoor communal areas, except where an exemption applies (as defined in the legislation) or when exercising/undertaking a pre-booked physical activity. This is a mandatory requirement.
HLH Staff will wear face coverings except where an exemption applies, such as: staff on reception with 2m social distancing and a screen, or staff who can maintain over 2m distance from customers when performing their regular duties.
All activities must be booked in advance. No drop-in visits will be accepted so please do not turn up at the facility without having already booked.
Bookings to be made online or by telephone. All-inclusive and budget members can book up to 7 days in advance, Pay As You Go members can book up to 3 days in advance. All payments must be made in advance.
All activities have maximum numbers in place to ensure social distancing can be adhered to.
Please arrive on time for sessions. Avoid being early as queues should be avoided and if late access may be denied.
Fitness Room Use
Please arrive on time, ‘gym ready’ and wearing the correct attire as showers and changing facilities are not in use.
Sessions will be one hour in duration, allowing staff 15 min to clean before for the start of the next session.
Fitness Room sessions can be booked as: 1 customer or 1 family group (up to a maximum 4 people) per hour.
Sanitise your hands on entry to the Fitness Room.
Customers should clean all equipment before and after use, this includes items such as dumbbells and weight plates. A cleaning station is provided in the room.
Adhere to social distancing throughout the centre.
Water fountains are out of use, please bring your own water.
If you require a refresh induction of any additional equipment, please ask a member of staff before using it.
Please leave immediately after your session.
Group Fitness Classes
Fitness classes will be held outdoors and weather-permitting on the All Weather Pitch (AWP).
In the event of bad weather, we reserve the right to cancel a class with a minimum of two hours’ notice.
Please arrive on time, ‘class ready’ and wearing correct attire as showers and changing facilities are not in use.
Sanitise your hands on entry to the AWP.
Customers are to clean all equipment before and after use, where applicable. Equipment sharing is not permitted. A cleaning station will be provided.
Facility aerobic mats are not available to use for hygiene reasons, please ensure you bring your own mat.
Class numbers will be limited. Floor markers will outline starting points and workout zones for customers to ensure safe social distancing.
On entry to the AWP, fill class spaces from the back to the front to prevent customers having to pass each other.
Entry to the toilet from the AWP is via the reception entrance.