East Caithness Community Facility – Latest Updates

Customer Journey

• Entry and exit for fitness suite and swimming pool will be through the main entrance.
• Customers must sanitise hands on entry and exit.
• Customers should adhere to social distancing and directional signage while visiting the facility.
• Various sanitising and cleaning stations are located throughout the facility.
• Customers should leave the premises as soon as the session is finished following the designated routes.
• Regular announcements will be made regarding social distancing and regular washing or sanitising of hands.

Bookings

• All activities must be booked in advance. Bookings via online or by telephone.  All-inclusive and budget members can book up to 7 days in advance, Pay as you go members can book up to 3 days in advance, any payments must be paid in advance.
• All activities have maximum numbers in place to ensure social distancing can be adhered too.
• No drop in visits will be accepted so please do not turn up at the facility without booking.
• Please arrive on time for bookings. Avoid being early as queues should be avoided and if late access may be denied

Fitness Room Use

• Please arrive ‘gym ready’ and wearing the correct attire as showers and changing facilities are not in use.
• Sessions will be 1hr in duration. Please arrive on time and leave immediately after session.
• Customers should clean all equipment before and after use, this includes items such as dumbells & kettlebells. Various cleaning stations provided throughout the room.
• Adhere to social distancing – if a machine is in use, avoid the machines directly to either site of this and possibly in front. Some CV equipment will be out of use.  Staff are there to guide you.
• Max of 20 mins on CV equipment, this may be extended at the discretion of the onsite staff depending on demand.
• Water fountains/dispensers out of use, please bring your own water or purchase at reception.
• If you require a refresh induction of any piece of equipment, please ask a member of staff before using it.

Group Fitness Classes – Assembly Rooms

• Please arrive ‘class ready’ and wearing correct attire as showers and changing facilities are not in use.
• Sanitise your hands on entry to the gameshall.
• Customers to clean all equipment before after use. Equipment sharing is not permitted.  Various cleaning stations provide around the hall.
• Class numbers will be limited. Floor markers will outline starting points for customers.  Red, yellow and green spots mark out the correct spacing on the gameshall floors, please follow instructor guidance on what colour you should be standing on for your specific class (Red – High, Yellow – Medium & Green – Low Intensity) Maximum of 12 for High Intensity, 24 for Medium Intensity and 35 for Low Intensity.
• High Intensity – Metafit, Body Weight Circuit Class
• On entry to the hall, fill class spaces from the front to the back, thus preventing customers having to pass each other.
• Facility aerobic mats are not available to use for hygiene reasons, please ensure you take your own mat. Mats can also be purchased from ECCF reception.
• Use toilet before class to reduce likelihood of needing to exit mid class as social distancing must be adhered too. Please use the toilets beside the main hall.

Swimming

• Please arrive ‘beach ready’ (come ready changed with costume under clothing).
• HLH encourage customers to shower at home before and after swimming. The shower located at the deep end of the pool next to the Sauna will be available if required for quick pre and post swim rinse only.
• Pool sessions will be 45 minutes long. Entry for each session will be staggered to avoid queuing and assist with social distancing.

• Initially pools will be used mainly for lane swimming (double width lanes with restricted numbers of 8 per lane and new direction signage in place) and Aquacise only.
• 3 double width lanes will be available for lane swim (One fast lane, one medium paced lane & one slow lane) Please choose appropriate lane for your ability.  Butterfly and Backstroke should be avoided.
• Maintain appropriate social distance between yourself and other swimmers and do not overtake moving swimmers – allow faster swimmers pass you at the end of the lanes.
• You must arrive on time. Please be aware you may be denied access to the pool if you are late.
• Customers using the slow lane should use the walk in steps at the shallow end. Customers using the middle lane (Medium pace) should use the steps nearest the changing village at the deep end. Customers may also use the sit and slide entry method at the deep end of the pool for the middle lane. Customers using the fast lane should use the steps at the far side of the pool located at the deep end. These same steps should be used when exiting your lanes. If you are having to cross over another lane, please take care and watch for other swimmers and only cross when it is safe to do so.
• A number of lockers will be in use for secure storage of your belongings
• Spectating is not permitted.
• Sauna and steam room not currently in use.
• Maintain social distancing while in changing areas, whilst on poolside and when in the water. Avoid stopping for prolonged periods of time at the end of lanes.

Face Coverings

• A face covering must be worn by all customers when in indoor communal areas, except where an exemption applies (as defined in the legislation), or where there is a ‘reasonable excuse’ not to wear a face covering such as eating or drinking and exercising/undertaking physical activity. This is a mandatory requirement.
• HLH Staff will also wear face coverings. Some exemptions to this are: staff at a reception with 2m social distancing and a screen & staff that can keep over 2m from customers when performing life-guarding duties.