Black Isle Leisure Centre – Latest Updates

Customer Journey

Entry and exit for fitness suite, main hall and all group fitness classes will be through the main entrance. Please note the theatre is not in use for group fitness classes.
Customers must sanitise hands on entry and exit.
Customers should adhere to social distancing and directional signage while visiting the facility.
Various sanitising and cleaning stations are located throughout the facility.
Customers should leave the premises as soon as the session is finished following the designated routes.

Bookings

All activities must be booked in advance. Bookings via online or by telephone. All-inclusive and budget members can book up to 7 days in advance, Pay-as-you go members can book up to 3 days in advance, any payments must be paid in advance.
All activities have maximum numbers in place to ensure social distancing can be adhered too.
No drop-in visits will be accepted so please do not turn up at the facility without booking.
Please arrive on time for bookings. Avoid being early as queuing should be avoided. If late, access may be denied.

Fitness Suite Use

Please arrive ‘gym ready’ and wearing the correct attire as showers and changing facilities are not in use.
Sessions will be 1hr in duration. Please arrive on time and leave immediately after session.
Customers should clean all equipment before and after use, this includes items such as dumbbells, weight plates and medicine balls. Various cleaning stations provided throughout the room.
Adhere to social distancing – if a machine is in use, avoid the machines directly to either site of this and possibly in front. Some CV equipment will be out of use. Staff are there to guide you.
Max of 20 mins on CV equipment, this may be extended at the discretion of the onsite staff depending on demand.
Please note we have also installed CV equipment in The Dolphin Room for fitness suite users.
Water fountains/dispensers out of use, please bring your own water or purchase at reception.
If you require a refresher induction of any piece of equipment, please ask a member of staff before using it.

Group Fitness Classes

Please arrive ‘class ready’ and wearing correct attire as showers and changing facilities are not in use.
Sanitise your hands on entry to the Main Hall.
Customers to clean all equipment before and after use. Equipment sharing is not permitted. Various cleaning stations provide around the hall.
Class numbers will be limited. Floor markers will outline starting points for customers. Red, yellow and green spots mark out the correct spacing on the Main Hall floors, please follow instructor guidance on what colour you should be standing on for your specific class (Red – High, Yellow – Medium & Green – Low Intensity)
High Intensity Classes – Body Attack, HIIT
Medium Intensity Classes – Kettlebells, Body Pump
Low Intensity Classes – Body Balance, Yoga
On entry to the hall, fill class spaces from the back to the front, thus preventing customers having to pass each other. This also applies to indoor bikes which have been placed 3m apart.
Facility aerobic mats are not available to use for hygiene reasons, please ensure you take your own mat. Mats can also be purchased from reception.
Use toilet before class to reduce likelihood of needing to exit mid class as social distancing must be adhered too. Dolphin Room toilet and disabled toilet are available.

Main Hall Use

The main hall will be split into two separate zones. One side for group fitness classes and indoor cycling, the other side for other indoor sports (eg. Badminton)

Face Coverings

A face covering must be worn by all customers when in indoor communal areas, except where an exemption applies (as defined in the legislation), or where there is a ‘reasonable excuse’ not to wear a face covering such as eating or drinking and exercising/undertaking physical activity. This is a mandatory requirement.
HLH Staff will also wear face coverings. Some exemptions to this are: staff at a reception with 2m social distancing and a screen.